How can we help?
Found a bug, have a question, or want to suggest something? Email us and a person will reply, usually within a day.
Common questions
What is FamSync?
Is FamSync free?
How do I invite family members?
Can I sync with Google Calendar or Apple Calendar?
Who is Foxy?
How does location sharing work?
How do I cancel my subscription?
How do I delete my account?
What devices are supported?
Privacy Policy
Updated October 3, 2026
Your family's information is shared with your family and the services that run FamSync, and nobody else. We don't sell personal information, show ads, or track you across other apps. Location sharing is off until you turn it on, works in the background only so your family map and arrival alerts stay current, and can be paused any time. Google Calendar data follows Google's Limited Use rules.
Terms of Service
Updated October 3, 2026
The rules for using FamSync: accounts and families, how Premium subscriptions, free trials and cancellations work through the App Store and Google Play, why location features are not an emergency service, and what Foxy can and can't do.